Food-software service
Restaurants and food-software vendors that need orders to move reliably from guest or cashier to preparation and fulfillment.
Foodelopers designs restaurant order flows that connect guest ordering, staff entry, POS-oriented screens, kitchen display, status changes, and operational reporting. Integration depth depends on the selected POS or hardware API.
Inspectable evidence: Plateform and Orderly provide the relevant table-ordering, POS, KDS, kiosk, and staff workflow demonstrations. See Live demos.
Product scope
Define one shared order lifecycle from created to ready, fulfilled, voided or refunded, so guest, cashier and kitchen see the same status. Assign which system owns each transition and which event advances it. Final states, owners and acceptance tests are agreed in discovery, not assumed from a template.
Design station queues by preparation area with bump, recall, re-fire and timer rules that match how the kitchen actually works. Clarify what the cashier sees versus what each station sees when items split, delay or sell out. Queue behavior and status names are agreed in discovery against real station roles.
Cover table ordering, self-service kiosk and staff-entered orders with clear roles for taking, editing and voiding items. Define how table numbers, names and fulfillment modes travel with the order to preparation and handoff. Entry paths and edit rights are scoped in discovery for the locations in scope.
Map what the external POS or hardware API actually allows to sync — items, modifiers, payments, voids, refunds — versus what stays manual or in Foodelopers-built screens. Document vendor, API version, credential access and limits before any synchronization is promised. The boundary is confirmed in discovery and signed scope.
Implementation
Owner: operations lead. Inputs: list of guest, cashier, kiosk, phone and vendor sources plus current statuses. Exception: unmapped source or status cannot move to build. Acceptance: written source-to-status inventory signed off.
Owner: kitchen lead + Foodelopers designer. Inputs: menu items, stations, dine-in / takeaway / delivery modes. Exception: items with no station route return to menu mapping. Acceptance: routing table showing where each item goes in each mode.
Owner: operations lead. Inputs: connectivity risks, void/refund policy, re-fire rules. Exception: duplicate or offline order has a single reconciliation owner. Acceptance: written test for offline queue, duplicate prevention, void and re-fire.
Owner: technical lead with vendor access. Inputs: POS vendor, API docs, sandbox or store credentials. Exception: unverified sync stays out of scope and is handled manually. Acceptance: API check confirming supported objects, limits and error handling.
Foodelopers does not claim that every listed capability is included in every engagement or enabled in every demo. Payment providers, POS and hardware integrations, mobile-store approval, regulatory duties, timelines, and third-party availability depend on the project, country, vendor access, and signed scope. Food safety, tax, privacy, accessibility, employment, and operational compliance remain with the operator and qualified local advisers.
Send the roles, order path, locations, integrations, and launch constraint. Foodelopers will map the smallest credible build scope.
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